TRUSTED CLEANING & RESTORATION COMPANY
OUR PROMISE TO CLIENTS
Our objective is to achieve the highest quality of service and trust through continued education on the industry standards and cleaning technology with its effects on your home and health. We provide the best prices by offering multiple different cleaning packages made to serve your specific cleaning & budget needs.
MEET THE TEAM
We aim to provide you with personalized, friendly service. Learn more about the team that will be providing you with a superior cleaning experience.
Tony started in the family business as early as 12 years old, with the job of “grooming” the carpet with a carpet rake. By 16, he had his own carpet cleaning van and crew. Tony graduated from Drury University with a degree in Secondary Education and taught high school and coached for a combined 5 years. In 2014, he decided to get back into the family business, growing and cleaning one house at a time.
Leo’s Pride Inc. has been a part of the community for over two decades. Some of our work in the community has included working with the Chamber of Commerce, Big Brothers Big Sisters, Athletic Booster Club, and Youth For Christ.
What is the best method of cleaning carpet?
Carpet manufacturers recommend that you use a professional carpet cleaner with a truck-mounted hot water extraction unit.
What method of cleaning do we use?
Hot Water Extraction
Do we need to vacuum before your crew arrives?
We pre-vacuum your carpet so you don’t have to.
What do you consider an area?
The average size bedroom is considered an “area.”
How long will it take to clean my carpets?
Because we value quality over quantity every room takes 20-30 minutes.
How long will it take to dry afterwards?
Drying times vary on package and season but between 1-4 hours.
Do you move furniture?
We move most furniture like: chairs, sofas, love seats, end tables, nightstands and others.
Is it true that cleaning your carpets professionally makes them dirty faster?
No. The most common reason is left behind residue. Good carpet cleaners use the right chemicals and hot water to remove soils from your carpet but great carpet cleaners neutralize during the cleaning process ensuring that all residue is removed.
I have had my carpets cleaned before and the spots have re-appeared, what should I do?
If residue is left behind, it is a technician’s error. Our technicians are trained to neutralize your carpets so that no residue is left.
Do you guarantee your work?
We have a 14 day guarantee.
After cleaning my carpet bubbled, is that normal?
Sometimes bubbling occurs from installer error, however, bubbling can come from carpet shrinking when hot water is applied. In this case, the bubbles will expand through the drying process.
Will carpet cleaning get fleas out of my carpet?
Only if the carpet has been bug bombed prior.
Why do your prices vary from other cleaners?
Our prices vary for several reasons: in our 23 years of operation, we have continued to value industry education, quality over quantity, state of the art equipment and making every cleaning experience an individual experience.
How do you guarantee customer satisfaction?
We guarantee your service for 14 days and encourage continuous communication with us.
Is your company certified?
Yes. We are IICRC certified and gain continual education units throughout the year.
Why is being certified important?
We all want someone that knows what they are doing. The IICRC helps us become experts in our field so we can provide the highest level of cleaning.
GET IN TOUCH
Do you have any questions about our cleaning process or our company? Reach out to us.